Delivery & Returns Policy
Locally Sourced Yorkshire Cheeses
Shop our artisan cheeses
Delivery Information
Once your order is placed, it will be dispatched the next working day. For example, if you place an order on Friday, it will be dispatched the following Monday.
Delivery Area
We deliver to all mainland UK postcodes. But exclusions apply to Scottish Highlands and Islands, Northern Ireland, Isle of Man, Isle of Wight, Isles of Scilly and the Channel Islands. This is dependent on third party couriers.
Delivery Charge
A flat rate of £6.00 applies to all orders. Free delivery on orders over £60. For stockist inquiries, please contact: riddleandrind@gmail.com.
Damaged Order
Notify us of any defects or damage within 12 hours of delivery and provide photos of the damaged product. We will aim to refund any damaged or faulty products.
Order Scheduling and Delayed Dispatch
Due to limited cold storage space, we’re unable to hold or schedule orders for later delivery. Once your order is ready, it will be shipped out right away.
Received the Wrong Product
Due to high delivery costs, we cannot offer replacements, but we will happily refund any incorrect products.
Note
Deliveries may experience slight delays during peak times or adverse weather. We cannot hold orders due to the perishable nature of our goods.Tracking your order.Once your order is placed, a confirmation will be sent. As soon as delivery information is available you will be able to track your parcel. Deliveries may experience slight delays during peak times or adverse weather. We cannot hold orders due to the perishable nature of our goods.